Smart Help Center

At PDQ we are proud of our customer support and a representative is always ready to help. Feel free to contact us with any questions, comments, or concerns, that you have, We would love to hear from you.

Come Visit!

If you’re in the Lancaster area, stop by and see us. We’d love to give you a tour of our new building and there might even be a box of Amish hand-rolled hard pretzels in it for you!

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Call Center


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PDQ Manufacturing
2230 Embassy Drive
Lancaster, PA 17603
866-874-3662 Phone Hours (EST)
8:00AM - 5:00PM
Closed Federal Holidays
For further assistance, please fill out the form below.

The Smart Help Center

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Support Videos

Stand-Alone Access Control by PDQ
App Download and Setup
Device Setup
Device Configuration
See how pdqSMART delivers simple,
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